Refund policy

Because of the nature of our products — many of which are handmade, energetically infused, and used on the body — all sales are final.

We do not offer refunds or exchanges unless your item arrives damaged or incorrect.

If something is off with your order, please email us within 7 days of receiving your package: hello@vanessagrutman.com

Please include your order number and a clear photo of the issue.

We reserve the right to approve or deny refunds or replacements on a case-by-case basis.

Your experience matters deeply to us — and so does protecting the integrity of the energy we send.